CUSTOMER CARE
We care about your satisfactions with our products for inquiries and or concerns please connect with us, we will be much honored to serve you!
Have any questions or concerns?
We’re always ready to help!
Call us at
(+63)921-902-0294
or send us an email to:
RETURNS
You may return any item purchased online from Sharali's Collections.
Returned items may be exchanged for any item in the store provided that the Return Conditions below are met. If the item chosen is of higher value, the price difference must be paid at the time of the exchange. If of lower value, the price difference is forfeited. Please be advised that all returned items shall be evaluated to confirm its condition.
Online Store Return Conditions:
1. You have thirty (30) days to return an item from the date it was purchased (order date).
2. Your item must be accompanied by the sales invoice before any return may be evaluated for processing
3. Returned items must be unused and in its original packaging (with tags intact)
4. Your item may only be returned/exchanged once unless the return is due to manufacturing defect
Online Store Accepted Reasons for Return:
Your item may be exchanged for any item in the store:
1. If the item has a manufacturing defect; or
2. For change of size and item
If you have further questions, send an email to sharaliscollection@gmail.com and our Customer Care Team will address your inquiries and concern as soon as possible.
FAQ
Do you provide International delivery?
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.
How do I return an item?
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.
What is your returns policy?
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
How do I track my order?
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
How can I contact your couriers?
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.
What are your delivery options?
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.